Contact Us
Contact Us
SERVICING & INFORMATION
Ingo Money App Customer Support
If you need help, contact us.
- To chat, click the icon at the bottom of the screen.
- help@ingomoney.com
- (229) 276-3990
- @ingocares
To learn more about Ingo Money, visit our FAQ's.
California residents: to learn about your rights under California Consumer Protection Act, please see our full Privacy Policy at https://app.ingomoney.com/privacy-policy. All inquiries should be emailed to ConsumerPrivacy@ingomoney.com. Please be sure to send your request from the email address associated with your Ingo Money profile using “Consumer Privacy” in the subject line of your email. Please also include your full name, address and the nature of your request in the email. You may be required to provide additional identifying information, including “selfie” and copy of current, unexpired picture identification for verification purposes.
SERVICING & INFORMATION
Ingo Money App Customer Support
If you need help, contact us.
- To chat, click the icon at the bottom of the screen.
- help@ingomoney.com
- (229) 276-3990
- @ingocares
To learn more about Ingo Money, visit our FAQ's.
California residents: to learn about your rights under California Consumer Protection Act, please see our full Privacy Policy at https://app.ingomoney.com/privacy-policy. All inquiries should be emailed to ConsumerPrivacy@ingomoney.com. Please be sure to send your request from the email address associated with your Ingo Money profile using “Consumer Privacy” in the subject line of your email. Please also include your full name, address and the nature of your request in the email. You may be required to provide additional identifying information, including “selfie” and copy of current, unexpired picture identification for verification purposes.
SUPPORTED ACCOUNTS & NETWORKS
The Ingo Money App may be used by identity-verified customers to cash checks issued on U.S. financial accounts to fund: (1) most debit, prepaid and credit card accounts issued by hundreds of U.S. financial institutions including Chase®, Bank of America®, Citi®, Wells Fargo®, American Express®, U.S. Bank®, PNC Bank®, Capital One®, HSBC Bank USA, TD Bank, Discover®, Synchrony Bank, First Premier® Bank, Pathward and The Bancorp Bank; (2) PayPal™, PayPal™ for Business and PayPal™ Prepaid MasterCard® accounts; (3) most prepaid cards, including Chase Liquid®, Wells Fargo EasyPay®, Regions Now Card®, BB&T MoneyAccount®, NetSpend®, Green Dot® Prepaid Debit, Walmart MoneyCard®, H&R Block® Emerald Card®, ACE Elite™, RushCard®, AccountNow®, Kroger® 1-2-3 REWARDS®. Funds may also be used to pay retail credit card bills from thousands of retailers including Walmart®, Target®, Costco®, Home Depot®, Lowe’s®, BestBuy®, Gap® and Old Navy®. You can also access the Ingo Money service in dozens of mobile banking apps including American Express Serve® and Bluebird℠ by American Express. Ingo Money participates in the Visa®, MasterCard®, American Express®, Star®, Pulse®, NYCE® and Maestro® payment networks.
LEGAL DISCLOSURE
Ingo Money is a service provided by Sunrise Banks, N.A. Member FDIC and Ingo Money, Inc., subject to the Sunrise Banks and Ingo Money Terms and Conditions and Privacy Policy. Approval usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details. Ingo Money service is not available for use within the state of New York.
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© 2013 – 2024 Ingo Money, Inc.